# Terms of Service — Pula Airport Transfers

> Booking conditions, pricing policy, liability and usage terms for airport transfer quote requests.

## 1. Service description

Pula Airport Transfers provides a quote request service for private airport transfers from Pula Airport (PUY) to destinations across Istria, Croatia. Submitting a quote request does not constitute a confirmed booking.

## 2. Quotes and pricing

- All quotes are custom and based on your specific journey details
- No prices are published on the website
- Quotes are provided via email or phone after reviewing your request
- A quote is not a binding offer until confirmed by both parties

## 3. Booking confirmation

A transfer is confirmed only when:

- You have received a written quote
- You have accepted the quote in writing
- You have received a booking confirmation from Pula Airport Transfers

## 4. Payment

Payment terms are specified in your booking confirmation. Options may include cash payment to the driver or card payment via a secure link.

## 5. Cancellation

Cancellation terms are specified in your booking confirmation. Generally:

- Cancellation 24+ hours before transfer: full refund
- Cancellation less than 24 hours: may incur a fee
- No-show: full charge applies

## 6. Liability

Pula Airport Transfers acts as an intermediary for transfer services. While we work with professional, licensed drivers, liability for the transport service is with the transport provider.

## 7. Changes to terms

We may update these terms from time to time. Continued use of the website after changes constitutes acceptance.

## 8. Contact

Pula Airport Transfers
Email: info@pulaairporttransfers.com.hr
Phone: +385 91 234 5678

Website: https://pulaairporttransfers.com.hr/en/terms-of-service/